First Healthcare Compliance hosts Steve Wilder the President and COO of Sorensen, Wilder & Associates , a nationally recognized healthcare safety and security consultant and co-author of the book "The Essentials of Aggression Management in Healthcare: From Talkdown to Takedown".Too often, healthcare professionals fail to recognize escalating behaviors until it is too late, and they are the victims of a violent attack. Steve discusses the Aggression Continuum and ways to de-escalate aggressive behaviors before physical violence erupts.